At hssuggestion.in, we strive to provide high-quality online courses that meet your educational needs. Please read our refund policy carefully.
No Refunds on Digital Products
All sales of online courses are non-refundable. Once you have accessed or downloaded a course, it is considered as “used,” and no refund requests will be entertained. This policy applies to all digital products offered on our website following the Terms and Conditions of our website.
Payment Partner
All transactions for the purchase of intangible products, pdf downloads, resource material, and online content are made through our payment gateway partner Razorpay. This payment gateway is safe and secure for using all types of credit cards and debit cards, UPI and net banking and your details are not stored during this process.
Regarding Technical Issue or Failed Transactions
If you face technical issues (e.g., failed transaction, incomplete course access), please contact us within 3-5 days of the purchase. Provide your transaction details, and we will work to resolve the issue.For any failed or incomplete transactions, please allow 5-7 working days for the funds to be credited back to your original payment method.
Delivery of Services
If you do not receive the digital product link upon purchasing, you can immediately contact us at our mail address- ‘sanatanakathaofficial@gmail.com’ with your transaction/payment details to ensure your product is delivered as soon as possible.
Customer Support
For any inquiries or concerns related to refunds, you can contact us at:
Email: sanatanakathaofficial@gmail.com
Our support team will assist you promptly.
